Just wanted to take a moment and give a shout out to Nikki Newcombe, sales manager at Black Country Saddlery in Walsall, UK. She has completed and passed the Society of Master Saddler's qualification course, and is now a Qualified Saddle Fitter. This is no small feat - the SMS has very high standards, and the training is very exacting; becoming qualified requires dedication and a long period of hands-on training, as well as passing a nerve-wracking practical exam.
From my point of view, it's also extremely helpful for the sales manager of our best-selling saddle line to be knowledgeable about the fitting issues we're seeing, and understand the modifications that can be made to a saddle to address these issues.
So, Nikki, congratulations - it's a pleasure to work with you!